Ricoh Aficio SP C821DNX

This is kind of a shame. I really like the printer, but Ricoh has been wholly unhelpful. We had a piece break on the manual feed tray. Ricoh won't sell me the part (we own, not lease), and wanted $200 just to come out and look at it. I found a local...

I agree with Jacob.

We've had nothing but problems with this printer since day 1. Jams frequently and is a supply hog. It has had a very high TCO for us. Many maintenance calls and a high cost per page.

ok machine not a big fan but sturdy and dependable

Staff are very impressed with this unit. Office 2007 issues with drivers and have worked all of these out. Ricoh staff have been excellent in installing maintaining and assisting our staff with the implementation of this printer. Happy users make me...