beautiful crema, brews and steams very fast, amazing coffee each time. no doubt, the best consumer machine i've worked with

very small and not easy enough to access water tank

Produces great and consistent shots ; Plastic body is easy to clean

Cups left on plastic warmer has a residual "plasticky" smell, interferes with aroma of coffee ; The steam wand gets in the way when locking the portafilter ; Buttons feel a bit flimsy, and feels like they may fail after long term use

Easy Operation ; High Quality Parts ; Looks ; Steam tip has great access, swivels on 2 axis

Commercial style steam tip makes too much steam for a single drink ; Water reservoir access is difficult, especially if placed under a cabinet

Large copper HX boiler (auto-fill) ; Great portafilters ; Easy to move ; Produces an awesome shot ; Very forgiving brew group ; Steam! Steam! Steam ; Decent cup warmer ; Doesn't heat up the entire kitchen (unlike some of the shiny shiny all-metal...

Water reservoir flap only opens 90 degrees (potentially easy to break) ; No way to judge water reservoir level without peering down into the reservoir ; Instruction manual is lacking in comprehensive directions and is inconsistent (calls the brew...

Heats up fast ; Steam, microfoam, stretches milk like crazy ; Fantastic coffee ; Easy to clean

Plastic covers ; Throw out the standard porafilter

Very easy machine to use. Certainly the best of any previous machines owned. Bags of steam ; Easy to clean

The four-hole frother supplied with the machine is hopeless, too much steam which tends to ; boil, rather than stretch, the milk

quality HX for under $1K ; sturdy build that's sensibly designed for DIY repair work ; large boiler = fairly stable temp ; easy to use (obvious buttons, pre-infuses) ; easy to clean ; hot parts under plastic for reduced burn potential ; comes with TWO...

plastic appearance ; no temp or pressure gauges ; no water level indicator ; 14 grams/coffee max out the NS double basket ; often set up for POD use requiring $25-45 conversion kit ; low water indicator needs grace period so doesn't stop shot...

Reliability after 3 years daily use, never turned off

Pump is a little noisy. Works best with some aftermarket accessories

A great durable home machine with commercial components

A little loud; steam pressure may need adjustment

Excellent, high volume producer ; Lot's of steam produces well frothed milk very quickly ; Great draw, pro quality portafilter ; Large drain, no need to constantly empty during a family coffee run

Needle valve and O ring look susceptible, I fill the reservoir in place ; I use purified water and sometimes need to add a few grains of salt for the electronic indicator to sense water in the reservoir ; Portafilter rotates toward steam wand