I received this product as a gift. It immediately started flipping pictures. Called support and had to leave a message(!) No returned calls. Kept calling. Rep was condescending in the available online walkthrough, which didn't work and fryed the...

I too had the problem of the frame randomly rotating my pictures. As I received this as a Christmas Gift, I could not return it. I finally got around to checking the Sungale website and found a software upgrade for the frame. It was very easy to...

The same problem as described above. It works, but sometimes it rotates the picture 90 degrees spontaneously. It is very annoying.

Bought at Staples for Black Friday and returned that same weekend. Even after formatting all pictured to 800×480, the frame after a short while randomly decided to rotate them 90 or even 180 degrees for display. As well as attempting to show a...